The announcement we have been expecting has been made and us #Non-Essential shops are to be allowed to reopen on Monday June 15th.
While we are looking forward to bouncing back to our favourite corner of Archway - we are also aware of our responsibilities to emerge safely from the lock-down, with considered measures in place to minimise any risk to us and to you, without taking away the joyful experience of shopping with us.
We are in this together and we respectfully ask you to help us to get it right.
We are required to adopt social distancing 2m rules. By allowing just 2 customers in the shop at the same time, we will be able to keep within the rules to trade safely - please do check before entering. We have fitted a screen at the counter and 2 hand sanitiser stations. We are recommending that customers cleanse their hands as they enter and as they leave the shop too. As you know we are a little shop with big ideas.....and I'm sure you can imagine it will be a tricky dance to learn so please bear with us. To help we will be operating a one-way system around the shop with clear floor stickers, and a waiting point so that only one person will be at the counter at a time.
We are of course recommending contactless payment where possible - we have no minimums for contactless payments and the upper threshold has been increased to £45 (so there is no need to hold back).
A massive thank you again to everyone for supporting us in our hour of need by ordering online. We have worked really hard to add as many lines as we can to the website. We'd really love to encourage everyone to keep browsing online, you can use the click and collect option from Monday 15th too. We will continue to deliver locally for free - please use the discount code LOCAL to remove any shipping cost if your order is under £40. From Monday 15th we will assume that all orders using the store pick up option will indeed be for store pick up now that we will be open & we will contact you by phone or email to let you know when your order is ready. You can add special instructions regarding gift wrapping in the notes section when you place your order.
We are wide open for feedback. If you think we are getting something right then shout it from the rooftops, if on the other hand you think we are making mistakes then please do tell us & give us a chance to put it right.
Everyone has had different experiences during lockdown, and everyone's approach to the lockdown being relaxed will also be different. Let's all be kind to each other and please know that we are doing our very best.
Ian & Kathryn
Our Opening Hours Week Commencing 15th June will be as follows:
Monday 10am - 6pm
Tuesday - Friday 12pm - 6pm
Saturday 10am - 6pm